Returns Policy

Returns Policy At Jadeella 

When placing and fulfilling an order through our website please Read below

Jadeella hopes your purchase is perfect for you, however if your item is unsuitable We will accept Returns for customers an EXCHANGE OR A STORE CREDIT ONLY - Credit will be issued in  form of a coupon code to use online when Item is recieved Back to us.

Unfortunatley our policy is Exchange/Credit Note Only 

We will accept returns within 12 days from the date of purchase on the repciet. Returns attempted outside of this 12 day deadline,will be denied and returned to customerThe item(s) must also be the Following;

*In Its original condition,Not worn or damaged

Please note we are unable to offer free returns at this time, Returns are paid for by the customer We Always recommend returning your items via a signed service & obtain proof.

Any problems contact EMAIL [email protected]